Terms of service

Last updated: 17. 10. 2026

1. Introduction

These Terms & Conditions govern the use of services provided by Alica Slovak (NAMAERA)

("Alica Slovak", "I", "me" or "my"). By applying for, purchasing or participating in any service, you agree to them.

Before your first session you also receive the Un-Circling™ Client Agreement, which sets out how sessions work in more detail. The two documents are consistent; if anything in them ever appears to differ, the Client Agreement applies.

 

2. Services

Alica Slovak provides personal development coaching and educational services. The Un-Circling™ package includes:

• an Identification Session;

• an Un-Circling™ Session;

• a Next Chapter Session;

• a written guide for using Un-Circling™ on your own.

Un-Circling™ is a new method developed by Alica Slovak through her own inner work. It has not been scientifically evaluated, and her explanations of how it works are her own understanding, not established science.

The exact structure and duration of services may vary. An Un-Circling™ Session usually takes between one and four hours.

 

3. Online Sessions and Language

Sessions take place on Zoom. Before the first session you will be asked for your location on the day of each session, your phone number in case the video connection fails, and an emergency contact. Sessions are not recorded, and you agree not to record them.

Unless otherwise agreed in writing, all communication, materials and sessions are in English.

 

4. Eligibility

Services are available only to people aged 18 or over. By applying, you confirm that you are at least 18 and that the information you give, including in the Connection Form, is honest and complete as far as you know.

 

5. Application and Acceptance

Participation is by application. Submitting a Connection Form does not guarantee acceptance.

Alica Slovak may accept or decline any application, and will explain why where she can.

Acceptance occurs only after you have been told that you are a suitable fit and have completed the requested payment.

 

6. Payment

The Un-Circling™ package costs £630. Payment must be made in full before the process begins, unless otherwise agreed in writing. Payments are processed through Shopify or other approved payment providers.

If you have been offered sessions free of charge, sections 6 and 7 do not apply to you, but all other terms do.

 

7. Refunds

Before the Identification Session: if you cancel before it takes place, any amount paid is refunded in full.

After the Identification Session: if either of us decides not to continue, the unused portion of your payment (the package fee less the £150 Identification Session, which is £480) is refunded.

Once the Un-Circling™ Session has begun: refunds are not available, except that if you choose to stop the process before it reaches completion, half of the remaining £480 (£240) will be refunded.

Your right to cancel: if you are a consumer in the UK or the EU, you have a legal right to cancel within 14 days of booking. Sessions will only begin within that period if you expressly ask. If you then cancel after sessions have begun, you pay for the services provided up to that point.

Full details are in the Refund Policy.

 

8. Cancellation and Rescheduling

Sessions may be rescheduled free of charge with at least 24 hours' notice, given by email (London time). A session cancelled with less than 24 hours' notice may be considered completed and may not be refunded. A session missed without notice will be considered completed. Technical problems that prevent a session from starting do not count as a late cancellation. Exceptional circumstances are always considered individually and with compassion. Full details are in the Cancellation Policy.

 

9. Coaching Disclaimer

Coaching is not therapy, counselling, psychotherapy, psychiatry, psychological treatment, medical treatment, healthcare or crisis intervention. Services are for personal development, self-exploration and educational purposes only. No diagnosis, treatment, cure or prevention of any mental or physical health condition is offered or implied.

You remain responsible for your own decisions, actions and wellbeing, and for seeking medical or psychological care when you need it. If you are in therapy or under medical care, please say so and continue with it.

 

10. Suitability

Un-Circling™ is not suitable for:

• people in acute crisis or having thoughts of harming themselves;

• people experiencing psychosis or severe dissociation;• people with severe mental health conditions, or who require medical or psychiatric treatment, unless their treating professional agrees to their participation;

• people currently struggling with an eating disorder or substance dependence, unless they are in treatment and their treating professional agrees;

• anyone looking for a replacement for medical, psychological or psychiatric care.

If you are in crisis, please contact your local emergency number or a crisis line (in the UK and Ireland, Samaritans: 116 123).

Alica Slovak may decline, pause or discontinue services where she believes they are not appropriate for the client, and will point you to other support where she can.

 

11. Pregnancy

Un-Circling™ is not offered during pregnancy, because it can bring significant inner shifts. You are welcome to apply after pregnancy and recovery.

 

12. During Sessions

You can pause at any time for a few minutes of grounding. Stopping before the process reaches completion is not recommended, because in Alica Slovak's experience it can leave the original issue unresolved, but you are always free to decide. If you choose to stop, she will help you leave the process safely and stay with you until you feel settled. If the connection drops, she will phone you and you will reconnect as quickly as possible.

 

13. No Guarantee of Results

Every person is different. No specific outcome, result or transformation can be guaranteed.

 

14. Confidentiality

Information shared during sessions is treated as confidential unless disclosure is required by law, there is a serious risk of harm to you or another person (in which case your emergency contact or the emergency services may be contacted), or you give written permission. Session notes are kept for seven years, as professional insurance requires. See the Privacy Policy for details.

 

15. Feedback and Testimonials

Honest feedback is welcome but never required. Feedback or testimonials are only published with your separate written permission, which you can withdraw at any time.

 

16. Intellectual Property

All materials, frameworks, written content, exercises and resources provided by Alica Slovak, including the Un-Circling™ process and the written guide, remain her intellectual property. They are for your personal use only and may not be copied, reproduced, shared, recorded, distributed or used commercially without prior written permission.

 

17. Limitation of Liability

You accept responsibility for your participation. Alica Slovak shall not be liable for any direct or indirect loss, damage, personal decisions or consequences arising from participation in theservices, except where liability cannot legally be excluded.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any right you have as a consumer that cannot be excluded by law.

 

18. Governing Law

These Terms & Conditions are governed by the law of England and Wales. If you are a consumer living elsewhere, the mandatory consumer protections of your country continue to apply, and you may bring proceedings in the courts of the country where you live.

 

Contact

Alica Slovak (NAMAERA)

Email: hello@alicaslovak.com

Website: alicaslovak.com